We welcome feedback about our services and are committed to dealing with concerns and complaints fairly, promptly and appropriately.

If you would like to raise a concern or make a complaint, including about how we have handled your personal information, please contact us:

• By telephone: 01494 292229
• By email: [email protected]
• By post: Qualitas Consortium UK Ltd, Littlehaven House, 24-26 Littlehaven Lane, Horsham, West Sussex, RH12 4HT

We are also committed to ensuring that our employees, associates and contractors are treated with dignity and respect. We do not tolerate discrimination, bullying, harassment, sexual harassment or other inappropriate behaviour towards our people, including by clients, customers or other third parties.

Our full Complaints Policy is available on request.