About Us

Welcome Message from our CEO, Steve Burrows

Qualitas Consortium

Qualitas Consortium was originally founded in New Zealand to work in partnership with the NHS, delivering quality improvement programmes in health and social care across the globe. The simplicity of the concept was its beauty: to deliver better care by increasing the amount of time clinicians and social care professionals spent with patients/service users. How? By eliminating the waste or reducing unnecessary activities that seemed to take our clients away from the people they were caring for. 

This concept resonated with one of the most popular Maori proverbs: 

He aha te mea nui o te ao 
He tangata, he tangata, he tangata

What is the most important thing in the world?

It is the people, it is the people, it is the people

And to this day, the people we work with, from our clients, our clients customers, our partners, our associates and our own employees are at the core of our current mission statement: “To enable positive health and wellbeing outcomes for people and organisations”. 

We believe passionately that organisational success is mutualistic with excellent personal health and wellbeing. If you share our passion to build your organisation through your people, we would love to hear from you. 


We partner with you, our clients, operating as an extension of your internal team, co-designing and co-developing solutions, jointly committed to achieving sustainable success


We pursue excellence with you, our clients, in how we deliver solutions across complex and changing environments.


We focus on human factors of change with an infectious belief  that our work improves everyone’s lives. We are optimistic, energetic, adaptable and compassionate.

Global Growth 

As the work in New Zealand and Australia expanded across all areas of health and social careQualitas Consortium UK Ltd was founded in 2015 

In August 2019, wproudly secured a central contract with NHS England to support a programme designed to deliver improvement across the whole of England for a further three years. To date, we have supported over 1,000 primary care organisations in England, releasing thousands of hours of clinical time that is now redirected to serving patients and reducing operational costs. 

Over time, our portfolio of clients has diversified, to include NHS trusts, charities, Health Education England, CCGs, Community Care, Mental Health Trusts, PCNs, social care organisationselderly care (including care home facilities) and clients from other service industries within the UK, the United States, Australia, New Zealand and Ireland.  

We are now pleased to confirm our portfolio of services is available for clients who deliver professional services within public and private sectors as well as educational settings. If you are interested and want to find out more, please contact us.

Our Approach 

Working with our clients, we have taken our core internal capabilitydelivering improvement science methodologies and, with our global reach, searched and discovered a range of diverse and highly relevant approaches. We have created a unique portfolio that we tailor to your specific needs. As our clients have requested increased levels of support, we have expanded our portfolio to deliver a comprehensive suite of support, from leadership and strategic development through to optimised delivery of core operational processes. 

From coaching and mentoring, through teaching and facilitation to consultancy, our assessment of your organisational needs and the optimal approach to take with your people is a key initial facet of our approach, as we stay true to our cornerstone of humancentered design and change. If you would like a free initial assessment organisational health check please contact us here  

Great Team Working with Great Teams 

Our harmonised client relationships are enduringWremain delighted to see many of them thriving; be it profit, growth, improved staff satisfaction, business stability or excellent governance – and we are immensely proud of the positive outcomes of our work for end users such as patients and service users.  

We have built a great team over the last few years to ensure our work meets the high standards we set ourselves and deliver to our customers We take our core values of partnership, excellence and people incredibly seriously; whilst having fun, enjoying what we do and seeing the difference we can help organisations make.   

What is the most important thing in the world? 

It is the people, it is the people, it is the people.

Fancy a chat with our people about how we can help you?