1) I always know what is expected of me in my role in terms of objectives and goals*

2) The amount of work I am expected to do is reasonable*

3) I am able to influence how we do things in the practice*

4) The partners listen to staff views and ideas*

5) I understand the practice values and how I am expected to behave to support a positive culture within the practice*

6) I can easily see how my work contributes to the strategic goals of the practice*

7) I can see myself working here in 5 years time*

8) We have the right resources and tools available to support my team to do our jobs well*

9) The partners are aware of how the practice is running*

10) The partners care about their employees*

11) My job description accurately describes what I am expected to do*

12) I have the ability to meet or exceed the needs of the patients we serve*

13) I feel well informed by the partners and management about changes within or outside the practice*

14) The partners and managers take actions on ideas and suggestions made by staff*

15) The people in my practice treat each other with respect, regardless of role*

16) I believe the practice vision drives the decisions made in the practice, the work we all do and how we provide care*

17) I am proud to be part of this practice*

18) There are sufficient staff in my team to cope with the workload*

19) The partners value the contribution of the employees*

20) I feel supported and respected by my manager*

21) I have received training and opportunities to develop in my role*

22) I am encouraged by my manager and the partners to get involved with identifying new and improved ways of doing things*

23) I feel well informed about what is going on within the practice*

24) It feels like we are all on the same team across the whole practice, even when things are tough*

25) There is a positive culture in this practice*

26) My manager helps me to understand the strategic goals for the practice and how I contribute to these*

27) I would recommend this practice to others as a good place to work*

28) I feel supported by my team within the practice*

29) Managers resolve staff behaviours that do not support a healthy practice culture or high quality patient care*

30) I receive regular feedback on my performance and coaching to improve the service I provide*

31) My team are supported to try out new approaches to release time or improve quality of care*

32) My manager encourages me to raise issues without fear of getting into trouble*

33) This practice values diversity within the workforce (age, disability, gender identity, religion or belief, race, sex and sexual orientation) and the positive impact that has for delivering and improving patient services*

34) I have a clear understanding of the practice vision and strategic goals*

35) I receive the recognition I deserve for the contribution I make to the practice*

36) Staff and team successes are celebrated in the practice*

37) I enjoy working with my team within the practice*

38) My supervisor/manager is able to raise issues on my behalf with the Practice Manager or Partners and my concerns are taken seriously*

What ideas or suggestions do you have to improve the care provided by your practice?

Any other comments

The following information will NOT BE shared with your practice.

This information will be used to analyse staff satisfaction by staff group across multiple practices and will never highlight your individual practice.

Which of the following best describes your staff group?*

Is your job an ARRS or PCN role?*

Yes	No

What are your working hours?

Full time	Part time

What is your age group?

Which of these best describes your ethnic background?

Any other (please describe)

All responses to this questionnaire are anonymous. Information on staff role and responses by role type WILL NOT be shared with your practice. Overall responses across multiple practices will be used for statistical purposes to support national analysis of primary care staff satisfaction. Any national study data analysis may be grouped by staff role type but WILL NOT be attributable to a single person, team or practice. All free text commentary will be analysed, grouped and summarised.

I consent to my anonymised data being used as part of national studies into primary care staff satisfaction

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The Firs Medical Centre Staff satisfaction survey

The following information will NOT BE shared with your practice.